Withdrawal Form

Right of Withdrawal

Withdrawal Form

Statement of Withdrawal  

Right of Withdrawal (Download as PDF)


Right of Withdrawal

Right of withdrawal:
Consumers are entitled to a right of cancellation under the following conditions, where consumer is any natural person who enters into a transaction for a purpose that can not be attributed to their commercial or independent professional activity: You have the right to cancel Your order within fourteen days without giving a reason this contract. The revocation period is 14 days from the date on which you or a third party authorized by you (other than the carrier), the goods have taken physical possession of.

To exercise your right of cancellation, you must contact us:
OnlineMoto24 Ltd. (Schmiedweg 23. , 94060 Pocking , Germany) Fax. +49(8531)9309879, eMail:  info@onlinemoto24.com) by means of a clear statement (eg a letter of sent by post or email ) of your decision to withdraw from this contract. You may use our attached sample withdrawal form, but it’s not compulsory.You can fill in and submit the sample withdrawal form or any other unequivocal statement on our website [www.onlinemoto24.com] electronically. Take advantage of this opportunity, we will provide you with immediately (eg e-mail) a confirmation of the receipt of Your withdrawal. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of withdrawal:
If customer withdraws from this contract, seller will reimburse all payments received from customer, including delivery costs (except for the additional costs arising from the fact that customer chosen a different method of delivery than seller offered to customer, the cheapest standard delivery option), and repay immediately at the latest within fourteen days from the date on which the notice is received through customer’s cancellation of this agreement with seller.
For this payment, seller will use the same method of payment that customer have used in the original transaction, unless customer expressly agreed otherwise; in any case, customer will be charged fees for such repayment.
Seller may refuse reimbursement until seller has not received the goods back, or until customer have demonstrated that customer have returned the goods, whichever is the earlier. Customer has to send back the goods promptly and in any event not later than fourteen days from the date on which customer notifies seller of any cancellation of this contract.
The deadline is exactly that date if customer sends the goods before the expiry of the period of fourteen days. Customer needs only to pay for any diminished value of the goods when such loss in value is due to a necessary to ascertain the nature, characteristics, and functions of the goods handling.Customer must bear the direct cost of returning the goods.

Exclusion of right:
The right does not apply to contracts
- The supply of goods which are not prefabricated and for their production of an individual choice or decision by the customer
is required or which are clearly tailored to the personal needs of the customer,
- The supply of goods which can spoil quickly or whose expiration date has passed quickly,
- If their unsealed after delivery to the delivery of sealed goods which are unsuitable for reasons of health or hygiene to return,
- The supply of goods when they were mixed after delivery due to their nature inseparably with other goods,
- The supply of alcoholic beverages, the price has been agreed in the contract that can be delivered earlier than 30 days after
the conclusion of the contract, however, and the current value of fluctuations in the market depends on the entrepreneur's control,
- The supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery - The supply of newspapers, periodicals or magazines with the exception of subscription contracts.

Model Withdrawal Form

Our model withdrawal form as PDF document: DOWNLOAD
Our online model withdrawal form: ONLINE-FORM

To open the downloadable PDF-files, you need an additional program such as the Adobe Reader, which you can download online for free. The current version of the Adobe Reader you can find here.